When something has failed and the builder will not accept it, we investigate, measure it and set out what the standard actually required.
A defect investigation is assessed against the Guide to Standards and Tolerances 2015, the National Construction Code and ABCB Housing Provisions, AS 2870 for slabs, AS 3700 for masonry, AS 3740 for wet areas, and the drawings and specification in your contract.
0 checkpoints across 0 areas on a standard Melton South defect investigation report. Anything locked, sealed or stacked over on the day is written up as not inspected. Work we could not reach is never recorded as satisfactory.
New Construction Stage Inspections Seven checks through a Melton South build, each timed for the point before the work disappears. 
Pre-Handover (PCI) Inspections The inspection before keys, where cracks and tolerances get measured instead of argued about. 
Pre-Purchase Building Inspections What a western corridor home is really like behind the presentation, under AS 4349.1. 
Building and Pest Inspections Building and timber pest together, starting with whether the termite notice exists at all. 
Dilapidation Reports A dated photographic record of your property before building starts next door. 
Expert Witness Reports Drawn to the VCAT expert evidence practice note where a dispute reaches the tribunal. 
Pre-Listing Inspections See what a buyer's inspector will see, ahead of listing your home. 
Insurance Claim Assessments Independent damage assessment prepared to support your insurance claim. Instant online pricing, or talk to the booking team on 1300 471 805.
No. An investigation report is prepared for the owner and the builder. The Building and Plumbing Commission dispute service and VCAT both require an expert witness report drawn to the VCAT practice note, which we prepare separately.
No destructive opening up, no engineering certification, no geotechnical sampling and no rectification. If the finding calls for an engineer, the report states that plainly.
We only publish photographs from the service and the area they belong to. We have not carried out an investigation report in the western corridor that we can show here, and using pictures from a different type of inspection would misrepresent the work. The scope and method above are what the service actually covers.
